Review & Reputation Management

Create & maintain a glowing reputation so that customers choose you

Did You Know?

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91% of people read online reviews
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84% of people trust reviews as much as a personal recommendation
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82% of shoppers specifically look for negative reviews
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What is Review & Reputation Management?

In the confusing and busy world of the internet, people understandably want reassurance before making a decision. Your potential customers are looking at review sites to learn all they can about your service or product. Sites like Facebook, Google Maps, Tripadvisor and Trustpilot allow customers to give their opinions, or to read other customer experiences directly.

Reviews remain a key way for companies to sell their product, but there are other benefits too:

  • Increased consumer trust - Trust is hard to gain and easy to lose.
  • Hearing feedback directly from customers - This will give you insights to help you improve the customer experience.
  • Appearing higher in search engine rankings - Online customer reviews gain more weight in organic local searches.

We understand that you are busy running your business so asking for and responding to reviews can be difficult. We can do this for you! We can get you more reviews, monitor customer sentiment, and help you engage effectively with customers ensuring you maintain a glowing online reputation.

TOP TIP! Our review & reputation management service goes well with our Google Business Profile management service for companies trying to grow and maintain their online reputation.

Other People Might Call This

Review management, review monitoring, reputation management, online reviews

Is it Right For You?

In short, YES!

Whatever your business is; from a physical shop, restaurant, hotel or trade to an online store you need to optimise your online reputation by getting positive reviews and correctly engaging with negative reviews.

Get ahead of your competitors with a stellar reputation which means customers will always choose you!

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Where Do We Offer Review & Reputation Management?

We live and work in beautiful Hampshire; our position in Yateley also happens to be minutes from the border of Surrey and Berkshire, so we have lots of customers in these three wonderful counties.

You don't need to be around the corner, though! Nearly all our marketing services work just as well remotely as they do in-person, so we help businesses throughout the entire UK!

Opening Hours

These are our standard opening hours; we know they don't always fit the life of a small business owner. If you'd like a chat out of hours, drop us a message and we'll work something out.

  • Monday to Friday: 09:00 - 17:00
  • Saturday & Sunday: CLOSED

How Much Does Review & Reputation Management Cost?

We know how important budgeting is for most small businesses. No two customers are the same, and that's reflected in our pricing. Packages are tailor-made to match your needs so that you get the most bang for your marketing buck.

Before we get going, we like to spend a bit of time understanding your objectives, problems, and requirements. Marketing is a complex beast, and it's easy to jump to conclusions when analysing your own setup. Don't be surprised if we recommend trying something you hadn't thought of!

As a guide, the setup and management of three review sites (e.g. Google, Facebook, Tripadvisor) start at as little as £25 per month.

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How Else Can We Help?

We don’t just do review & reputation management, we have many talents! We can help you with all your marketing challenges; from branding to web design and SEO to Google Ads, we can help your business to grow.

Check out all of our services here.

Are You In?

If you are, great - let's get started! Drop us a message using the form below, or choose another way to get in touch with us.

If you aren’t quite there yet, why not get in touch anyway? It would be great to chat about your business and answer any questions that are on your mind.

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Let us know a bit about the opportunity you want to take advantage of, or the problem you are trying to solve
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Happy Customers

Andy F
Andy F
Yateley, Hampshire

Tom and Emily at Virens have been working with us now for a few months and we could not be more pleased. They are helpful, friendly and approachable and also very professional. They have come up with some great ideas to help our business grow. We highly recommend them.

Ashley G
Ashley G
Windsor, Berkshire

I could not recommend Virens highly enough! Tom took the time to understand my business and was extremely helpful in suggesting avenues for its development. His meticulous attention to detail, extensive understanding of the technical side of business, and an eye for website design all came together to boost my business’ profile and profits. A first-class service!

Nick E
Nick E
Sandhurst, Berkshire

I've been really impressed with Virens. I approached them as my business needed a fresh website and SEO services. Throughout the process, communication has been extremely good. The website they have designed for me is exactly what I wanted and reflects what my business is about.

Gill I
Gill I
Windsor, Berkshire

Where to start? As a self-confessed technophobe, the team really had their work cut out with me. From my first contact with Tom, he completely put me at ease. The team's extensive knowledge and professionalism was obvious from the get-go and they made the whole process run so seamlessly that it was enjoyable from start to finish. I honestly can’t recommend them enough.

Abby R
Abby R
Yateley, Hampshire

Virens created a fantastic new website for us. They refreshed our logo and spent a lot of time making sure the content was right. They were also very patient with us and have been really helpful as we don't have our own IT department and are fairly clueless about a lot of technical things! We're so pleased with the result!

Patricia R
Patricia R
Belfast, Northern Ireland

Virens really took the pressure off us by stepping in as our trusted media and marketing partner. They took the time to get to know our business and made us feel like no task was too small! Would highly recommend this wonderful team!

Matt E
Matt E
Wokingham, Berkshire

Virens have been brilliant! They've helped me grow my small business over the last 6 months. I've used a few other marketing agencies and specialists in the past and grew more and more frustrated at not seeing any real results... I'm very happy to report this has all changed since working with Virens. If you're looking for help with a website, Google, Facebook, etc I can highly recommend their services.

Sarah W
Sarah W
Yateley, Hampshire

Virens have just recently assisted me in two businesses, promoting both business pages on Google search and Facebook making them more visible and accessible for people to find and hopefully more customers. I found Virens very efficient and easy to communicate with, explaining things clearly. I would highly recommend Virens.

Zoe L
Zoe L
Yateley, Hampshire

I have thoroughly enjoyed working with Virens on producing my website and help to increase the marketing capacity of my business. Helpful, and informative and the end result has been amazing. Fully recommend.

Karen T
Karen T
Camberley, Surrey

Amazing customer service alert!! This was a job I had been putting off for quite a while as I wasn’t sure where to start. Tom really listened to my requirements, had some brilliant suggestions of his own and completed the task within 24 hours! My friends and I are so pleased with the resulting logo and would highly recommend contacting the team!

Maria N
Maria N
Bradford, West Yorkshire

Virens was recommended to us by another local business that already used their services, from the first time I talked to Tom he was extremely helpful and professional, he advised us through the process and we highly recommend Virens to anyone. Thank you again Virens!

Sarah J
Sarah J
Blackwater, Hampshire

I would recommend Virens to anyone who wants to launch or grow their business. They have bought a huge amount of expertise in brand building, website construction, social media profile building and all the signage and menus we need for our shop. They have done all this with a care for us and our business and a real want for us to succeed.

Adrian T
Adrian T
Waddesdon, Buckinghamshire

The Virens team have really helped us in our digital marketing efforts. We've reviewed our approach to SEO, talked through strategy, completed new keyword research, improved our website, updated our Google business profile, and more. They clearly have a wealth of experience in their field and their attention to detail has been fantastic. It's been a pleasure working with them. I would recommend them to any small/medium business that wants to really get a marketing edge.

Kate B
Kate B
Farnborough, Hampshire

I would give more stars if I could, Tom has just finished my website for my beauty business and I am genuinely so pleased... he is so knowledgeable, literally made the process so easy and straightforward! Very happy customer.

Joe G
Joe G
Bradford, West Yorkshire

This company I would highly recommend to all. Tom literally saved my life, I was clutching at straws and having so much to juggle when starting the business up and not being all that "tech savvy" his help was outstanding and everything I needed to give us that push a business requires on making. Virens in 3 words; Professional, Affordable and Tech Savvy!

Colin W
Colin W
Frimley, Surrey

This company has helped me a great deal with my Social media understanding and provided lots of good advice about how to promote my services. They always answered quickly and thoroughly. I'm sure they'll be great partners.

James G
James G
Finchampstead, Berkshire

Emily and Tom have been such a great help to our business, ensuring our website is professional and easy to use. They are also both very quick to respond to your questions you may have for them. I highly recommend!

Natasha E
Natasha E
Hartley Wintney, Hampshire

Since being recommended to Virens my business has its own logo, website, Facebook and Instagram page, and even its own email address. All of the things I could never have done without the knowledge of Virens. I highly recommend this super helpful great value for money company.

Pete D
Pete D
Yateley, Hampshire

All the work done for me was super efficient and done superbly. The Virens team are friendly, helpful and knowledgable and I will be recommending them to anyone who’s business could use their services.

Mohammed K
Mohammed K
Windsor, Berkshire

Tom and Emily have been excellent, and did a fantastic job with my website and online marketing. I would highly recommend Virens. Friendly, professional and very helpful. Thank you both!