How Do We Use ChatGPT For Marketing?

Utilising Cutting-Edge Technology

As a forward-thinking marketing agency, we're always on the lookout for innovative tech to enhance our campaigns and deliver exceptional results for our customers.

Perhaps the most groundbreaking tech of the last 10 years is ChatGPT, an advanced AI language model developed by OpenAI.

In this blog post, we'll discuss how we plan to utilise ChatGPT, specifically ChatGPT Plus, to supercharge our marketing capability.

How We're Using ChatGPT For Marketing

1. Generating Ideas

Man holding onto lightbulb idea

ChatGPT has quickly become a powerful tool in our idea generation (ideation) process, empowering us to think more creatively and generate innovative solutions for our customers. By leveraging the capabilities of AI models, like GPT4, we can discover fresh ideas, unexplored concepts, and unique perspectives that were more likely to be unattainable through traditional brainstorming methods.

One significant advantage of using ChatGPT for ideation is its ability to process vast amounts of information and generate ideas based on diverse inputs. By feeding relevant data, keywords, and themes into the AI model, we can stimulate the generation of numerous creative concepts that cater to a client's specific needs and preferences. The AI-driven ideation process also allows for rapid iteration, enabling us to refine and polish ideas in a time-efficient manner.

Another key benefit is the ability to overcome cognitive biases and groupthink, both of which are common pitfalls in traditional brainstorming sessions. ChatGPT brings a relatively unbiased perspective to the ideation process, unearthing unconventional ideas that might otherwise be overlooked by human teams. By incorporating ChatGPT into our creative process, we can start to break free from conventional thinking patterns and embrace a more diverse range of innovative ideas, ultimately delivering impactful and memorable marketing campaigns for our clients.

2. Research


ChatGPT and similar AI-driven services have revolutionised the way we research on behalf of our customers. By harnessing the power of these advanced language models, we can now access and process information more efficiently, enabling us to deliver valuable insights and data-driven strategies that drive business success.

One of the primary benefits of using GPT4 for research is its ability to quickly sift through vast amounts of data from diverse sources, including online articles, social media, and industry reports. By posing targeted questions/prompts or providing relevant keywords, we can obtain concise and accurate information tailored to our customers' needs. This not only saves time but also ensures that the research is comprehensive and up-to-date, giving clients a competitive edge in the market.

Another advantage of GPT and similar services is their capability to identify patterns, trends, and correlations within data that might not be obvious to human researchers. By leveraging AI's analytical power, we can uncover novel insights and opportunities that can be utilised to craft more effective and targeted campaigns for customers. This data-driven approach helps us stay ahead of the curve, ensuring that we hit our brief time after time.

3. Content Creation


ChatGPT has rapidly become invaluable when it comes to content creation.

Although we never use verbatim content generated by ChatGPT, we have started using it as a foundation for human-edited content, where we feel that AI-generated content is superior to something a human could generate.

This allows us to offer a host of benefits that enable us to produce high-quality and engaging content more effectively on behalf of our customers. By capitalising on the advanced language capabilities of ChatGPT, we can streamline the content creation process whilst maintaining a strong focus on our customer's requirements.

One of the key advantages of using ChatGPT for content creation is its ability to generate well-structured, relevant, and engaging content in a fraction of the time it would take a human writer. By prompting the AI with a set of guidelines, keywords, or themes, we can obtain a wide array of content options, ranging from blog posts and social media updates to email campaigns and website copy. This increased efficiency allows us to allocate more time and resources to strategy development and execution, ensuring we deliver the best possible service.

ChatGPT is also surprisingly malleable when it comes to adapting its writing style to suit the tone, voice, and target audience of our brand, providing content that seamlessly aligns with customer identity and messaging. This adaptability ensures that the content produced not only appeals to the target demographic, but also maintains consistency with an overall strategy. Additionally, ChatGPT's capacity for frighteningly quick iteration allows for rapid revisions and fine-tuning of content.

Addressing Ethical Concerns


While ChatGPT offers numerous advantages for our marketing campaigns, we are also mindful of the ethical concerns that come with using AI. Here's how we plan to tackle these issues responsibly:

Bias and fairness: AI models, like ChatGPT, can unintentionally propagate biases present in the training data. To mitigate this, we will actively monitor generated content to ensure fairness and inclusivity.

Privacy and data protection: We're committed to safeguarding the privacy of our clients and their customers. When working with ChatGPT, we will adhere to strict data protection policies and use anonymised datasets to prevent any potential misuse of personal information.

Transparency and accountability: We pledge to be transparent about our use of ChatGPT. We'll be happy to discuss how AI contributes to our marketing strategies and ensure that we remain accountable for the content generated by ChatGPT.

Responsible use of AI-generated content: We know that AI-generated content can be manipulated to spread disinformation or produce unethical marketing materials. Our commitment is to use ChatGPT responsibly, ensuring that all content aligns with our values.


At Virens, we believe in harnessing the power of cutting-edge technology like ChatGPT to deliver outstanding results for our customers. However, we also know that AI comes with a set of ethical concerns, and we want to address them responsibly.

By integrating ChatGPT into our marketing strategies and proactively managing potential ethical challenges, we're confident that we can provide an innovative and ethical approach to marketing that drives business growth and success.

About Emily Williams

Emily is a bit of a marketing legend, and happens to be our Certified Google Ads Professional. Having climbed the corporate ladder in her 20s, she's been crucial to the success and subsequent sale of several high-growth and well-known businesses, including Friends Reunited (perhaps the first social network) and (one of the world's most visited websites in the 2000s).